Delivery Info

NEED SOMETHING DELIVERED?

Please note that orders placed on a Friday after 3PM will be dispatched on the following Monday. Orders placed prior to a Bank Holiday will be dispatched the day after the Bank Holiday Returns go through our usual process which can be found below in the returns section.

What if I’m not going to be available?
Depending on which of our couriers is delivering your order, they may leave you a calling card to arrange delivery at a more convenient time.

What if my item develops a fault after 30 days?
Don’t worry, the majority of our items will come with a manufacturer warranty. If your item develops a fault and is outside of our 30 day return window, just get in touch with your local branch or give our Customer Care team a call. We’ll do our best to get the problem sorted quickly and depending on the circumstances offer a repair, replacement or refund.

RETURNS

We hope that you never need to return an item to us, however if you do wish to return your goods we aim to make this process as simple as possible.

We can take items back for up to 30 days after purchase for a full refund, as long as they are unused and in their original packaging. If your item develops a fault within 30 days, we can help with that too. We’ve detailed the steps to take below.

FAULTY OR DAMAGED GOODS

We have strict quality controls but in the event of a product failure within a 30 day period, goods can be returned using the above 30 day guarantee. Please return all items along with the invoice and your completed RNA with your authorisation number. Over the 30 day period we will either offer to repair the defective goods or send a replacement or equivalent item of the same value.

If you have any further questions please contact our Web Team by email, sales@cableexperts.com

Your statutory rights are not affected by these guidelines.

Registered in England and Wales - 03165185

Please email sales@cableexperts.com for any queries you may have regarding delivery.